{"product_id":"svc-warranty","title":"ProtoFrenz Product Protection Plan","description":"\u003cp\u003eExtend your ProtoFrenz electronics coverage beyond the included 90-day warranty. The \u003cstrong\u003eProtoFrenz Product Protection Plan\u003c\/strong\u003e picks up where your included warranty leaves off — same coverage, same terms, just longer.\u003c\/p\u003e\n\n\u003cp\u003eAvailable for Studio heads, D-Lux heads, and ProtoFrenz electronics kit builds (EK-PF3, EK-WF1, EK-Nano). Select your extension length at checkout.\u003c\/p\u003e\n\n\u003ch3\u003eWhat's Covered\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli\u003eController board failure not caused by physical damage or user modification\u003c\/li\u003e\n\u003cli\u003eDisplay module failure (dead pixels, loss of function)\u003c\/li\u003e\n\u003cli\u003eMicrophone or touch sensor failure\u003c\/li\u003e\n\u003cli\u003eFan failure\u003c\/li\u003e\n\u003cli\u003eWiring failures from ProtoFrenz assembly\u003c\/li\u003e\n\u003cli\u003eDisplay Upgrade labor (MAX7219 → NeoPixel) — parts billed at cost\u003c\/li\u003e\n\u003c\/ul\u003e\n\n\u003ch3\u003eWhat's Not Covered\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli\u003ePhysical damage — drops, crushing, water or liquid damage\u003c\/li\u003e\n\u003cli\u003eDamage from unauthorized modification or incorrect power supply\u003c\/li\u003e\n\u003cli\u003eNormal cosmetic wear — visor scratches, shell scuffs\u003c\/li\u003e\n\u003cli\u003eParts costs for any repair or upgrade\u003c\/li\u003e\n\u003cli\u003eThird-party or non-ProtoFrenz components\u003c\/li\u003e\n\u003c\/ul\u003e\n\n\u003ch3\u003eHow It Works\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli\u003eYour extension stacks on top of the included 90-day warranty — coverage begins at day 91\u003c\/li\u003e\n\u003cli\u003eNon-transferable — coverage applies to the original purchaser only\u003c\/li\u003e\n\u003cli\u003eYou'll need your original ProtoFrenz order number when submitting a service request\u003c\/li\u003e\n\u003cli\u003eCoverage is for electronics only — head base, visor, fins, and cosmetic parts are not included\u003c\/li\u003e\n\u003c\/ul\u003e\n\n\u003ch3\u003ePricing\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli\u003e\n\u003cstrong\u003e6-Month Extension\u003c\/strong\u003e — $45 (~$7.50\/month). Extends coverage to 9 months total from your original order date.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003e12-Month Extension\u003c\/strong\u003e — $75 (~$6.25\/month). Extends coverage to 15 months total from your original order date. Best value.\u003c\/li\u003e\n\u003c\/ul\u003e\n\n\u003cp\u003eCompare to out-of-warranty repair: Electronics Swap starts at $90 labor + parts. A single repair call costs more than a full year of coverage.\u003c\/p\u003e\n\n\u003ch3\u003eHow to Submit a Warranty Claim\u003c\/h3\u003e\n\u003col\u003e\n\u003cli\u003eContact us via the \u003ca href=\"https:\/\/protofrenz.com\/pages\/contact\"\u003esupport form\u003c\/a\u003e with your original order number and a description of the issue\u003c\/li\u003e\n\u003cli\u003eWe'll confirm eligibility and send shipping instructions — do not send anything before receiving instructions\u003c\/li\u003e\n\u003cli\u003eStrip your head to the bare base before shipping — remove ears, fur, cheeks, and accessories\u003c\/li\u003e\n\u003cli\u003eShip to the address provided. ProtoFrenz covers return shipping on approved warranty claims.\u003c\/li\u003e\n\u003cli\u003eTurnaround is typically 1–2 weeks from receipt\u003c\/li\u003e\n\u003c\/ol\u003e\n\n\u003cp\u003eFull warranty terms: \u003ca href=\"https:\/\/protofrenz.com\/pages\/warranty-information\"\u003eprotofrenz.com\/pages\/warranty-information\u003c\/a\u003e\u003c\/p\u003e","brand":"ProtoFrenz","offers":[{"title":"6-Month Extension","offer_id":67159428038960,"sku":"SVC-WARR-6M","price":45.0,"currency_code":"USD","in_stock":true},{"title":"12-Month Extension","offer_id":67159428071728,"sku":"SVC-WARR-12M","price":75.0,"currency_code":"USD","in_stock":true}],"url":"https:\/\/protofrenz.com\/products\/svc-warranty","provider":"ProtoFrenz","version":"1.0","type":"link"}